Payments Integration · Type A

eWAY Integration

Accept payments via eWAY — Australia's leading payment gateway. Process credit cards, direct debit, and recurring payments directly in Hykmah. Australian-native, PCI DSS compliant, built for Australian businesses.

  • Australian Gateway
  • PCI DSS Compliant
  • Recurring Payments
  • Included — No Extra Cost
Shopify Integration

New to Hykmah? Operations platform with Recuron (subscription billing), Sellwise (retail commerce), Orderlink (B2B ordering), Operon (field service), and StockWise (inventory). eWAY powers payments across Hykmah's billing and order workflows. Plans from $50/month AUD.

Learn more about Hykmah
Connect eWAY

How to Connect eWAY to Hykmah

1

In Hykmah: Settings → Integrations → Payments → Connect eWAY

2

Enter your eWAY API Key and Password (from your eWAY My Account portal)

3

Configure payment methods: credit/debit cards, direct debit, or both

4

Set up recurring billing rules if using Recuron for subscription management

5

Process a test transaction using eWAY's sandbox credentials to verify

Setup Time: 5 minutes Cost: Included in Hykmah Professional ($50/month AUD). eWAY transaction fees apply.
Requirements: Active eWAY merchant account, Hykmah Professional or higher Sync Type: Real-time via eWAY Rapid API
USE CASES

How Australian Businesses Use eWAY Through Hykmah

Real scenarios from Australian businesses using eWAY for payments within Hykmah.

Subscription business

Recuron + eWAY for Subscription Direct Debit Recurring subscription billing with Australian direct debit

Challenge: A subscription business wants to collect recurring payments via direct debit from Australian customers, with failed payment retry logic and dunning automation.

Solution: Recuron manages the subscription lifecycle — plans, trials, billing cycles — and uses eWAY as the payment processor for both credit card tokenisation and BECS direct debit collection from Australian bank accounts.

Result: Recurring revenue collected automatically. Failed payment retries and customer notifications handled by Recuron and eWAY without staff involvement.
online retailer

Sellwise Online Store Payments E-commerce checkout with Australian gateway

Challenge: An online retailer wants to accept credit card payments on their Sellwise store using an Australian gateway with local merchant acquiring rates.

Solution: eWAY configured as the payment gateway for the Sellwise checkout. Customers pay via credit or debit card. Tokenised cards stored for repeat customers. All transactions reconcile automatically in Hykmah.

Result: Checkout with a familiar Australian gateway. Merchant acquiring rates via eWAY's Australian banking relationships. Full PCI compliance maintained without additional overhead.
B2B payments

B2B Invoice Payment via Orderlink B2B customers paying invoices online via card or direct debit

Challenge: B2B customers using Orderlink want to pay invoices online via credit card or direct debit rather than EFT with manual remittance matching.

Solution: Orderlink invoices include an eWAY-powered pay-now link. B2B customers pay by card or direct debit. Hykmah marks the invoice as paid automatically and updates the customer account balance.

Result: Debtor days reduce as B2B customers pay online immediately. Manual remittance matching eliminated.
WHY EWAY IN HYKMAH

Australian-Native Payment Processing for Every Workflow

eWAY is Australian-owned and operated — built specifically for the Australian market with BECS Direct Debit, Australian acquiring, and local support in AEST hours.

BECS Direct Debit for Australian Recurring Payments

Collect subscription and recurring payments directly from Australian bank accounts via BECS Direct Debit. Bank account details stored as eWAY tokens — no raw BSB or account numbers stored in Hykmah. Mandate management, debit retries, and failure handling built in.

Recuron + eWAY — Full Subscription Lifecycle

Recuron manages subscription plans, billing cycles, and dunning logic. eWAY handles the payment collection. Failed payments trigger Recuron's automated dunning sequences using eWAY retry logic. No staff involvement required for routine billing cycles.

eWAY Beagle Fraud Protection

eWAY Beagle fraud scoring runs automatically on every transaction. Hykmah receives the fraud score and applies your configured rules — automatically block high-risk transactions, flag medium-risk for manual review, or allow with logging. Configurable thresholds per business risk profile.

Australian Support in AEST Hours

Unlike international gateways, eWAY provides local Australian support during AEST business hours. Settlements in AUD with AEST timestamps throughout Hykmah transaction records.

eWAY integration is included in all Hykmah plans — no per-transaction integration fee. eWAY's standard transaction fees apply per payment processed.

See detailed pricing below
WHAT SYNCS

What Syncs Between Hykmah and eWAY

Complete payment data flow between Hykmah operations and eWAY.

Payments

eWAY → Hykmah All eWAY transactions recorded in Hykmah with full payment details and settlement status.

Bi-directional

Refunds

Bi-directional Refunds processed via Hykmah trigger eWAY refunds. Settlement adjustments sync back automatically.

Real-time

Recurring Billing

Hykmah → eWAY Recuron subscription schedules drive eWAY recurring charges. Failed payment events trigger dunning workflows.

Bi-directional

Customer Tokens

eWAY → Hykmah eWAY payment tokens stored per Hykmah customer. Reused for future billing without card re-entry.

Bi-directional

Fraud Checks

eWAY → Hykmah eWAY Beagle fraud scores applied to transactions. High-risk transactions flagged in Hykmah for review.

Bi-directional

Receipts

Hykmah → Customer GST-compliant tax receipts generated automatically for every successful eWAY transaction.

Bi-directional

Settlements

eWAY → Hykmah Daily settlement summaries from eWAY reconciled against Hykmah transaction records automatically.

Bi-directional

Direct Debit (BECS)

Hykmah → eWAY Australian bank account direct debit mandates collected and managed via eWAY BECS integration.

Bi-directional
HOW IT WORKS

How the Integration Works

Payment Initiated in Hykmah

A customer completes checkout in Sellwise, an invoice is due in Orderlink, or a Recuron subscription billing cycle triggers. Hykmah sends the payment request to eWAY with the customer's token or bank account details.

eWAY Processes and Responds

eWAY handles card authorisation or BECS direct debit collection. Fraud scoring runs automatically. eWAY returns an approved or declined response to Hykmah within seconds.

Hykmah Updates Records

On approval: Hykmah marks the order, invoice, or subscription as paid, generates a GST receipt, and logs the transaction. On decline: Recuron dunning triggers for subscriptions; Orderlink flags the invoice for follow-up.

Technical Architecture

  • Authentication: — eWAY API Key + Password (Rapid API)

  • Card processing: — eWAY Rapid API with tokenisation (no raw PAN stored in Hykmah)

  • Direct debit: — eWAY BECS integration for Australian bank accounts

  • Fraud: — eWAY Beagle fraud scoring on every transaction

  • PCI DSS: — Level 1 compliant — Hykmah never stores raw card data

Sync Frequency

  • Real-time: Payment authorisation and decline responses via eWAY Rapid API
  • Daily: Settlement summaries reconciled against Hykmah transaction records
  • Manual: On-demand transaction reconciliation available

Security & Compliance

  • PCI DSS Level 1 compliant via eWAY
  • No raw card data stored in Hykmah — eWAY tokens only
  • Encryption in transit: TLS 1.3
  • eWAY Beagle fraud scoring on every transaction
  • Privacy Act 1988 (AU) compliant

System Requirements

  • Active eWAY merchant account (myaccount.eway.com.au)
  • Hykmah Professional plan or higher
  • Admin access to both systems
  • BECS Direct Debit requires eWAY account approval for direct debit processing
Setup Guide

Connect eWAY to Hykmah in 4 Steps

1.

Get eWAY API Credentials

Log in to your eWAY My Account portal at myaccount.eway.com.au. Navigate to API Keys and generate a Rapid API key and password. Note your API Key and Password for both sandbox and production environments.

2.

Connect in Hykmah

Go to Settings → Integrations → Payments → eWAY.  Enter your API Key and Password. Select sandbox mode for testing, or production for live transactions. Hykmah verifies the connection immediately.

3.

Configure Payment Methods

  • Enable credit/debit cards and/or BECS Direct Debit based on your eWAY account permissions
  • Configure Beagle fraud thresholds (automatic block vs flag for review)
  • Set up Recuron dunning retry schedule if using subscription billing
4.

Test and Go Live

Use eWAY's sandbox test cards to process a test payment from Hykmah. Verify the transaction appears in both Hykmah and your eWAY portal. Switch to production credentials and process your first live transaction.

PRICING

eWAY Integration Included in Hykmah Plans

No per-integration fees. eWAY transaction fees apply separately per payment processed.

Integration Cost: $0/month — included on all tiers.

With Integration

  • eWAY payments captured and reconciled inside Hykmah automatically
  • Recuron drives eWAY billing automatically on schedule
  • Failed payments trigger Recuron dunning sequences automatically
  • eWAY Beagle fraud scores surfaced directly in Hykmah transaction log
  • GST-compliant receipts generated automatically on every payment

Without Integration

  • eWAY payments collected outside Hykmah, matched manually
  • Recurring billing manually triggered each cycle
  • Failed payments require manual follow-up
  • Fraud screening reviewed separately in eWAY portal
  • GST receipts generated manually per transaction

eWAY merchant account required. eWAY transaction fees are set by eWAY and subject to change.

View eWay pricing
FAQs

Frequently Asked Questions

Does eWAY support Australian direct debit (BECS)?

Yes. eWAY supports BECS Direct Debit for collecting from Australian bank accounts. This is particularly relevant for Recuron subscription billing where customers prefer direct debit over card payments. Bank account details are stored as eWAY tokens — no raw BSB or account numbers stored in Hykmah.

Is this integration PCI DSS compliant?

Yes. Hykmah uses eWAY's Rapid API with tokenisation. Raw card data is never transmitted through or stored in Hykmah. All sensitive payment data is handled by eWAY's PCI DSS Level 1 certified infrastructure.

How does eWAY fraud detection work with Hykmah?

eWAY Beagle fraud scoring runs automatically on every transaction. Hykmah receives the fraud score and applies your configured rules — automatically block high-risk transactions, flag medium-risk for manual review, or allow with logging.

Can I use eWAY with Recuron for subscription billing?

Yes. This is one of the primary use cases. Recuron manages the subscription lifecycle and billing schedule. eWAY handles the actual payment collection for each billing cycle. Failed payments trigger Recuron's automated dunning sequences using eWAY retry logic.

Does Hykmah support eWAY's shared payment page?

Yes. For businesses that prefer not to host a payment form, eWAY's shared payment page (hosted page) is supported. The customer is redirected to eWAY's secure page for card entry, then returned to Hykmah on completion.

Is there a cost for the eWAY integration?

No. The eWAY integration is included in Hykmah Professional ($50/month AUD), Premium and Enterprise at no additional cost. eWAY's standard transaction fees apply separately.

Troubleshooting

Common Issues & Solutions

Payments declining unexpectedly

Card expired, insufficient funds, or eWAY Beagle fraud block.

Fix: Check eWAY response codes in Hykmah's payment log at Settings → Payments → Transaction Log. For Beagle blocks, review fraud threshold settings at Settings → Integrations → eWAY → Fraud. Adjust thresholds if legitimate transactions are being blocked.

Direct debit transactions not processing

BECS Direct Debit not enabled on eWAY merchant account, or bank account token invalid.

Fix: Confirm BECS Direct Debit is enabled on your eWAY merchant account — contact eWAY if unsure. Check the bank account token is valid in the customer record. Note that BECS direct debit typically settles in 3 business days.

Recurring billing not triggering on schedule

Recuron subscription not in Active state, next billing date incorrect, or customer payment method expired.

Fix: Check the Recuron subscription status in Hykmah — verify it is Active and the next billing date is correct. Check the customer's payment method is valid and not expired. Review the Recuron billing log for failed attempt records.

Settlement figures not matching eWAY portal

Hykmah pulls settlement data from eWAY daily — allow up to 24 hours for settlement records to sync.

Fix: Allow up to 24 hours for settlement records to appear in Hykmah. For persistent discrepancies, compare individual transaction IDs between Hykmah's payment log and the eWAY transactions report to identify unmatched records.

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Ready to Accept Payments via eWAY?

Connect Australia's leading payment gateway to Hykmah. Cards, direct debit, and recurring billing — Australian-native, PCI DSS compliant, setup in 5 minutes.


Australian-owned gateway — local support in AEST hours

Australian support — Mon–Fri 9am–5pm AEST

$50/month AUD — eWAY integration included, eWAY fees apply per transaction

5-minute setup — API key connection, no OAuth redirect

No lock-in contracts — Cancel anytime